Privacy Policy

Introduction

LGCY Homebuyer ("Company," "we," "us," or "our") operates the lgcyhomebuyer.com website and related services (collectively, the "Service"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and when interacting with our company.

This Privacy Policy explains our information practices, what types of information we collect, how we use it, and the choices you have regarding your information. If you have any questions about this Privacy Policy or our privacy practices, please contact us at the address provided at the end of this policy.

1. Information We Collect

1.1 Information You Provide Directly

When you use our Service, we collect information you voluntarily provide, including:

• Contact Information: Name, email address, phone number, and mailing address
• Property Information: Property address, property type, estimated value, and condition
• Financial Information: Mortgage status, loan amount, and other property-related financial details
• Communication: Messages, inquiries, and correspondence you send us

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain information:

• Log Data: IP address, browser type, pages visited, time and date of visit, and referring URL
• Device Information: Device type, operating system, and unique device identifiers
• Cookies and Tracking: We use cookies, web beacons, and similar technologies to track your activity and preferences
• Analytics: Information about how you interact with our website (clicks, scrolls, form submissions)

1.3 Information from Third Parties

We may receive information about you from third parties, including public records databases, credit reporting agencies, and data brokers, to verify property information and assess property value.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our Service
• To respond to your inquiries and process your requests for property valuations or offers
• To evaluate properties and determine fair market value
• To contact you about your property, our services, or updates to this Privacy Policy
• To send marketing communications (with your consent where required by law)
• To prevent fraud, abuse, and other illegal activities
• To comply with legal obligations and enforce our Terms of Service
• To analyze website usage and improve user experience
• To personalize your experience and deliver targeted content

3. How We Share Your Information

3.1 Service Providers

We may share your information with third-party service providers who assist us in operating our website and conducting our business, including property valuation services, payment processors, and marketing partners. These service providers are contractually obligated to use your information only as necessary to provide services to us.

3.2 Legal Requirements

We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

3.3 Business Transfers

If LGCY Homebuyer is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

3.4 Aggregated Information

We may share aggregated, anonymized information that cannot reasonably be used to identify you with third parties for research, marketing, and analytics purposes.

4. Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These safeguards include:

• Encryption of data in transit and at rest
• Secure socket layer (SSL) technology for website communications
• Access controls and authentication mechanisms
• Regular security audits and vulnerability assessments
• Employee training on data protection and privacy practices

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You acknowledge the inherent security risks of providing information online.

5. Your Rights and Choices

5.1 Access and Correction

You have the right to access, review, and request corrections to your personal information. To exercise this right, please contact us using the information provided at the end of this Privacy Policy.

5.2 Opt-Out of Communications

You may opt out of receiving promotional emails from us by clicking the "unsubscribe" link in any marketing email or by contacting us directly. Please note that even if you opt out of marketing communications, we will continue to send you transactional emails related to your inquiries or services.

5.3 Cookies and Tracking

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies or alert you when cookies are being sent. However, disabling cookies may affect the functionality of our website.

5.4 California Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale or sharing of personal information. To exercise these rights, please contact us using the information provided below.

5.5 Massachusetts Privacy Rights

If you are a Massachusetts resident, you have the right to know what personal information is collected and how it is used. You also have the right to request access to and correction of your personal information. To exercise these rights, please contact us.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and track your activity.

• Essential Cookies: Required for website functionality (e.g., session management)
• Analytics Cookies: Help us understand how visitors use our website
• Marketing Cookies: Used to deliver targeted advertising and track campaign effectiveness
• Third-Party Cookies: Set by third-party services like Google Analytics and advertising networks

You can control cookies through your browser settings or opt out of specific tracking services using industry-standard opt-out mechanisms.

7. Third-Party Links and Services

Our website may contain links to third-party websites and services that are not operated by LGCY Homebuyer. This Privacy Policy does not apply to third-party websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services before providing your information.

8. Children's Privacy

Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information and terminate the child's account. If you believe a child has provided us with information, please contact us immediately.

9. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. The retention period may vary depending on the context of the processing and our legal obligations.

When information is no longer needed, we will securely delete or anonymize it, unless we are required by law to retain it longer.

10. International Data Transfers

LGCY Homebuyer is based in the United States. If you access our Service from outside the United States, your information may be transferred to, stored in, and processed in the United States or other countries. By using our Service, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date at the top of this policy.

Your continued use of our Service after any changes constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your privacy rights, please contact us: